Knowledge Base Article
Article Type: Troubleshooting
Product: Symphony
Product Version:
Component: Mobile Client
Device Brands:
Created: 15-Jul-2013 4:52:56 PM
Last Updated:

Mobile Bridge Server cannot connect to Symphony

Issue

Mobile Bridge Server cannot connect to Symphony and the following error appears in the Mobile Bridge Server log file (Mo*.txt):  Error connecting to farm: System.Security.Cryptography.CryptographicException: Bad Data

12:34:53.414  4376 <Error   > General     CustomFarm.Connect[]               Error connecting to farm: System.Security.Cryptography.CryptographicException: Bad Data.

   at System.Security.Cryptography.CryptographicException.ThrowCryptographicException(Int32 hr)

   at System.Security.Cryptography.RSACryptoServiceProvider.DecryptKey(SafeKeyHandle pKeyContext, Byte[] pbEncryptedKey, Int32 cbEncryptedKey, Boolean fOAEP, ObjectHandleOnStack ohRetDecryptedKey)

   at System.Security.Cryptography.RSACryptoServiceProvider.Decrypt(Byte[] rgb, Boolean fOAEP)

   at BaseLibCS.Communication.Encryptor.CreateClientSideEncryptor(Socket socket)

   at BaseLibCS.Communication.MessageDispatcher.Initialize(IPEndPoint endPoint, TcpClient& tcpClient, Encryptor& encryptor)

   at BaseLibCS.Communication.MessageDispatcher.Attach(ServerConnector connector)

   at BaseLibCS.Communication.ServerConnector.AttachToDispatcher(MessageDispatcher newDispatcher)

   at BaseLibCS.Communication.ServerConnector.Connect(IPEndPoint endPoint)

   at Aimetis.Connectivity.ConnectionManager`2.Connect()

   at Aimetis.Connectivity.ConnectionManager`2.SynchronizedEstablishConnection(EstablishConnectionOptions establishOptions, ConnectionOptions connectionOptions)

   at Aimetis.Connectivity.ConnectionManager`2.SynchronizedEstablishConnection(Object state)

 

Possible Cause

You have changed the default port value of 50001 in the Advanced Configuration Ports section of the Symphony Mobile Bridge Configuration dialog box.

 

Solution

Set the port value back to 50001.

For more information on ports, see Ports used in Senstar Symphony.

 

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