Managing Symphony Services

Symphony server runs the following core Services. All Symphony Services are prefixed with an "AI".

 

 

Service

Description

AI InfoService

Web Server running Symphony's web service which receives all requests from the client.

AI NetSendHist

Responsible for historical video streaming and historical .JPEG creation.

AI Scheduler

Responsible for polling hardware alarm inputs, cleaning video, running reports and searches, synchronizes CPU and other processes on system.

AI Tracker #

The process that performs video analysis, saves video to disk, live video streaming. Each camera requires its own AI Tracker service.

Troubleshooting Tips

       Symphony requires the AI InfoService to be running properly. Normally connectivity issues between the client and server are caused by a resource conflict between another process using Port 50000, or a firewall preventing Symphony and the AI InfoService from communicating properly.

       By default, Symphony installs a Microsoft SQL Server express database during the installation of Symphony Server. Make sure the SQL Server (Aimetis) service is started.