If the Maintenance & Support option has been purchased, Health Monitoring is included in your installation. Symphony Server sends every 15 minutes for each camera a health packet which contains health information about the server.
Aimetis offers a managed service that enables users to login to the Aimetis Xnet and see the status on all Symphony Services. Health Packets are sent as UDP packets.
Each Health Packet contains the following information:
• Server name
• Server ID
• Camera ID
• Source IP address
• Version of Aimetis software running on the server
• Amount of CPU the AI Tracker has used
• How long the AI Tracker has been running
• Number of alarms
• Amount of free disk space
The health packet interval can be re-configured in the Manual Configuration Editor.
Modifying configuration incorrectly can cause serious problems that may require you to reinstall Symphony. Aimetis cannot guarantee that problems resulting from incorrectly modifying the configuration files can be solved. Do this at your own risk. |
To reconfigure the health packet interval:
1. From the Server menu, select Manual Configuration Editor.
2. Select the Section = Main and Key = StatusInterval row.
3. In the Value field, enter the number of seconds between packets. The default value is 900.
• To apply change to a single server only, select the row where Type = Server, Id = the server's logical ID.
• To apply to all servers in the farm, select the row where Type = Global and Id = <empty string>
4. Click OK to save changes.
5. Restart the Symphony services in order for the changes to take effect.
All log files per server are prefixed with hm-* and found in the log file location designated during the Setup Wizard installation process.