Knowledge Base Article
Article Type: Troubleshooting
Product: Symphony
Product Version:
Component: Symphony Client
Device Brands:
Created: 20-Jul-2022 8:37:22 PM
Last Updated:

WebView2 Runtime installation is missing

Issue

The Symphony Client displays the following error message:

Microsoft.Web.WebView2.Core.WebView2RuntimeNotFoundException: Couldn't find a compatible Webview2 Runtime installation to host WebViews.

Cause

The correct version of the Microsoft Webview2 runtime is not installed. For more information, see WebView2RuntimeNotFoundException Class.

Resolution

Download and install the Evergreen Bootstrapper version of the Microsoft Webview2 runtime from Microsoft Edge Webview 2.

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