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Article Type:
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Troubleshooting
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Product:
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Symphony
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Product Version:
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7.3
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Component:
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Analytics Engine
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Device Brands:
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Created:
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21-Feb-2020 9:33:49 AM
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Last Updated:
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The Outdoor People and Vehicle Tracking video analytic does not work with thermal cameras
Issue:The Outdoor People and Vehicle Tracking video analytic does not work with thermal cameras. ResolutionTo use the Outdoor People and Vehicle Tracking video analytic with thermal cameras, make sure the the following settings are turned off: - Snow Suppression (Simple)
- Snow Suppression (Complex)
- Use Person Detector
Note: The Use Person Detector is an advanced setting and is off by default.
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