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Knowledge Base Article
Article Type: Troubleshooting
Product: Symphony
Product Version: 7.1
Component: Symphony Client
Device Brands:
Created: 27-Feb-2019 12:35:35 PM
Last Updated:

The alarm log disappears if you downgrade from Symphony Client 7.2 to Symphony Client 7.1

Issue

If you upgrade to Symphony Client 7.2 and subsequently downgrade to to Symphony Client 7.1, the alarm console does not appear in the client interface.

Resolution

To make the alarm console appear in the client interface, either delete the layout or complete the following steps:

  1. In the client interface, click the down arrow at the end of the toolbar.
  2. Click Add or Remove Buttons > Main Menu > Reset Toolbar.
  3. Click OK.

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