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Knowledge Base Article
Article Type: Troubleshooting
Product: Symphony
Product Version:
Component: Symphony Server
Device Brands:
Created: 1-Feb-2019 1:11:33 PM
Last Updated:

Enable a video codec for a user when exporting video

If a video codec does not appear for a user when exporting video, but the codec appears for other users, you can modify a registry key to make the codec visible.

To make the codec visible, modify the following key:

HKEY_CURRENT_USER\Software\Microsoft\ActiveMovie\devenum\{33D9A760-90C8-11D0-BD43-00A0C911CE86}\codec

Where codec is name and version of the video codec. For example, mpg42.

Set the following key to 0:

ClassManagerFlags

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