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Knowledge Base Article
Article Type: Troubleshooting
Product: Symphony
Product Version: 7.1
Component: Symphony Client
Device Brands:
Created: 29-Nov-2018 10:15:37 AM
Last Updated:

Symphony Client is unresponsive

Issue:

The Symphony Client displays video, but the client interface is otherwise unresponsive.

Cause:

The Symphony Client does not work with older NVIDIA video cards. The Symphony Client is not compatible with NVIDIA video cards that use the v342.01 (or earlier) driver.

Workaround:

Use the Symphony Client with NVIDIA video cards that use a driver that is newer than the v342.01 driver.

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