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Knowledge Base Article
Article Type: Troubleshooting
Product: Symphony
Product Version:
Component:
Device Brands:
Created: 21-Feb-2017 12:19:53 PM
Last Updated:

Unable to log in to the Server Configuration interface

Issue

The Server Configuration interface does not load in the browser.

Symptoms

Event ID 15021 - HTTP Services SSL Availability in the system log in Event Viewer.

Resolution

  1. Stop all Symphony services.
  2. Run cmd.exe as an administrator.
  3. Run the following command
    netsh http delete sslcert ipport=0.0.0.0:443
    
    
  4. Run the Setup Wizard.

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