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Knowledge Base Article
Article Type: Troubleshooting
Product: Symphony
Product Version:
Component: Mobile Client
Device Brands:
Created: 11-Nov-2015 10:40:15 AM
Last Updated:

Mobile Release 2.2 and where to find version 2.1.5

Release 2.2 Known Issue:

IMPORTANT:

Due to an iOS app design requirement, the latest Mobile Bridge installer 2.2.0 will not install on Windows Server 2003 or Windows XP.

If you attempted to install Mobile Bridge 2.2.0 on your Windows Server 2003 or Windows XP machine and received an error message, your previous version of Mobile Bridge is still intact.

To be able to send videos from your mobile device to Symphony (new feature VMS-1025) in Mobile Client 2.2 or later, you will require Mobile Bridge 2.2 and it will need to be installed on a Windows 7 or later OS.

Release 2.1.5

You can download a 2.1.5 mobile bridge version from here:

https://www.aimetis.com/Xnet/Downloads/Download.aspx?f=Symphony%2fMobile%2f2.1.5%2fMobileBridge_2.1.5.0.exe

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