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Article Type:
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Troubleshooting
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Product:
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Symphony
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Product Version:
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Component:
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Device Brands:
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Created:
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11-Aug-2015 3:06:40 PM
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Last Updated:
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No alarms from AXIS A1001
Issue Not recieivng alarms when Axis A1001 (using firmware 1.30) is integrated with Symphony. Background - We explicitly ignore outdated events that lag behind for more than 60 seconds. Symphony will not receive any alarms.
- If the device time and Symphony server time are out of sync under or equal to 60 seconds, then Symphony will receive alarms.
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