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Knowledge Base Article
Article Type: Troubleshooting
Product: Symphony
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Created: 5-May-2015 4:13:49 PM
Last Updated:

Troubleshooting Windows® Server 2012 for Large Farms

Issues:

  • Trackers do not start in larger farms with 200-300 cameras/servers.
  • Event viewer contains a Win32k warning with an Event ID of 243.

Solution:

Warning! Always back up your system before editing the Registry Editor. Incorrectly editing the registry may severely damage your system.

  1. Access the Registry Editor by pressing Win [Windows key] + R.
  2. When the Run window appears, enter regedit in the entry field.
  3. Click OK.
  4. Navigate to HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Session Manager\SubSystems.
  5. Double click Windows to open the Edit String window.
  6. Increase the SharedSection value to 1024,20480,4096 and click OK.
  7. Reboot Windows.

Registry Editor

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