Using Symphony Client with Internet Explorer 11

Symphony is compatible with Internet Explorer 8; however, if you have a newer version you can still view live and recorded video. To use the Web Client with Internet Explorer 11, you need to add your server addresses in the compatibility view list.

1. Launch Internet Explorer 11.
2. Click Tools > Compatibility View Settings.
3. In the Add this website field, enter the server’s URL that you want to add to the list.
4. Click Add.
5. Repeat steps 3 and 4 for each server that the operator has access to.
6. Click Close.
7. When accessing the server for the first time from a new desktop, a pop-up window appears requesting that ActiveX is installed. Click Yes to complete the installation.