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Knowledge Base Article
Article Type: Troubleshooting
Product: Symphony
Product Version: 6.13
Component: Symphony Web Client
Device Brands:
Created: 27-Aug-2014 10:49:55 AM
Last Updated:

How to open live video using Web Client URL variables

Issue

Opening a live video via the Web Client is not working in Senstar Symphony version 6.13 or later.

Solution

The previously documented URL to access the Symphony Web Client with username, password, and a live video of a specific camera ID using URL variables has been changed from:

http://[SERVERNAME]:50000/default.aspx?U=username&P=password&C=cameraID&R=1

to:

http://[SERVERNAME]:50000/login.aspx?U=username&P=password&C=cameraID&R=1

 where:

  • [SERVERNAME]:[Port] is the Microsoft® Windows® Hostname or the IP address and port of the Senstar Symphony Server
  • U= is the User Name of the Symphony user
  • P= is the Encoded Password (Generate the encoded password using the Senstar Password Encode Utility located in C:\Senstar Symphony Install folder\_tools\PasswordEncoder.exe)
  • C= is the Camera ID to load
  • R=1 prevents the server from load balancing the request by redirecting the request to another server. Not intended for production deployments.

Notes:

  • Ensure that each variable is separated by the ampersand symbol (&).
  • Encoded passwords that include equal signs (=) must be properly escaped as (and replaced by) %3D.

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