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Knowledge Base Article
Article Type: Troubleshooting
Product: Symphony
Product Version:
Component: Symphony Server
Device Brands:
Created: 30-Jul-2013 3:39:57 PM
Last Updated:

Symphony installer generates errors at Additional Required Windows Features stage on Windows 8

Issue

When user tries an interactive Symphony installation on a machine with UAC set to the minimum level and receives the following message:

"Installation of additional windows features has failed. Setup will now exit.”

 

Workaround

Right-click on the Installer icon and select Run as administrator. The installation will proceed normally.

Note: Disabling UAC in Windows 8 does not actually disable it; it only stops the notifications. As such, the elevation required by this step is never requested.

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