Knowledge Base Article
Article Type: How To
Product: Symphony
Product Version: 6.2
Component: Symphony Client
Device Brands:
Created: 27-Oct-2011 4:26:51 PM
Last Updated:

How to add a setting to control PTZ movement when it is unlocked and a camera tour is disabled or inactive

When a user unlocks the PTZ, or the Maximum Locked Minutes (5) times out, the PTZ camera can be set to automatically:

  • Go back to a previous guard tour position (even if tour is disabled or inactive) - PrevPos
  • Remain where it is - Stay
  • Go to position #1 - Home


  1. In Symphony, add a PTZ camera with a tour of 3 locations.
  2. From the Server menu, select Manual Configuration Editor.
  3. Expand Type: Camera.
  4. Find the ID of your camera and expand it.
  5. Click the Add a new setting... field.
  6. In the blank field under the Type, Section, Key, and Value columns, enter
  7. Camera, PTZ, ID, OnPTZUnlock, Home

    (or you can indicate Stay or PrevPos in the Value column)

  8. Click OK.
  9. Restart Symphony and test your setting:
    1. PTZ the camera to a preset location or let a tour run and switch to a location.
    2. Right-click on the live video and select Camera Tour, Disable. (Make sure that the tour is enabled in the camera tour dialog.)
    3. Note the current location and then PTZ camera to another location.
    4. Wait 5 minutes (PTZMaxLockedMinutes default). Ensure that camera goes to the OnPTZUnlock position you set in the Manual Configuration Editor (Home, Stay, or PrevPos).
    5. PTZ camera to another location and wait 10 minutes. Ensure that the camera goes to the OnPTZUnlock position.

Note: To speed up testing, you can set PTZMaxLockedMinutes=1 to overwrite the default 5 minute time setting in the Manual Configuration Editor.



Average rating:
Please log in to rate.
Rated by 4, Viewed by 5226