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Article Type:
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Troubleshooting
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Product:
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Symphony
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Product Version:
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6.6
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Component:
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Symphony Server
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Device Brands:
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Sony
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Created:
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19-Sep-2011 2:32:44 PM
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Last Updated:
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Some Sony cameras not displaying video in Symphony on Windows Server 2008
Issue Some Sony cameras do not display video in Symphony or through connected clients on Windows Server 2008. For example, the list may include these and other cameras. - SNC-RZ50N
- SNC-RX570P
- SNC-RX550
- SNC-CH120
- SNC-CH180
- SNC-CS11
- SNC-DH120
- SNC-DH140
Probable Cause Windows Server 2008 Desktop Experience pack component is NOT installed in Windows. Solution When adding a new Sony camera for Windows Server 2008, install Desktop Experience.
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