Knowledge Base Article
Article Type: Troubleshooting
Product: Symphony
Product Version:
Device Brands: Axis
Created: 15-Sep-2011 11:30:06 AM
Last Updated:

Motion from Axis cameras not working with MPEG4 mode


Certain Axis cameras currently do not work with the Record Motion from camera when in MPEG4 mode. This is a current issue in the Axis SDK. All Artpec-A based products have this problem.

Currently affected models:

  • 207, 209, 211W, 211M, 212PTZ, 247S
  • 216 models with lower firmware than v4.47 are also affected

Note: MJPEG mode should work fine.

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