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Knowledge Base Article
Article Type: Error Message
Product: Symphony
Product Version:
Component: Symphony Player
Device Brands:
Created: 13-Sep-2011 3:06:28 PM
Last Updated:

Unable to create filter graph - STG_E_INVALIDHEADER error message

Issue

You receive the following error message:

Unable to create filter graph.
Please reinstall AiraPlayer.

COM error: STG_E_INVALIDHEADER (0x800300fb) in file .\FrameBuffer.cpp:<line#>

player

Probable Cause

You created an .AIRA file in a newer Symphony version that includes the time zone information, but played the file on an older Symphony Player that does not include time zone information.


Solution

Both old and new files play properly on new Symphony Clients/Players/Servers.

Download the latest version of Symphony Player. See https://www.aimetis.com/Xnet/Downloads/Released.aspx.

 

 

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