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Knowledge Base Article
Article Type: Troubleshooting
Product: Symphony
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Created: 9-Sep-2011 5:23:03 PM
Last Updated:

Troubleshooting installation of ActiveX components for network cameras in IE7

Issue

With Microsoft Vista, IE7 is running in "protected mode" and hence will not allow you to install certain ActiveX controls for cameras (Axis for example).

Solution

  1. Close IE7.
  2. Right-click the IE7 icon and select Run as Administrator. This will now allow you install the needed components.

Note: This is a typical solution for many applications that do not run in Vista.

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