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Knowledge Base Article
Article Type: Troubleshooting
Product: Symphony
Product Version:
Component: Symphony Server
Device Brands: Vivotek
Created: 29-Aug-2011 6:06:11 PM
Last Updated:

Vivotek Camera FD7141 or FD7131 cannot receive I/O input alarm

Symptoms

I/O input alarm does not work with camera FD7141 or FD7131.

Probable Cause

Input Number in Event screen of Rule Wizard set to a value other than 0.

Solution

  1. From the Server menu, select Configuration. The Server Configuration dialog box opens.
  2. Click Rules.
  3. Select the rule that triggers the alarm and click Edit. The Event screen opens.
  4. Set the value in the Input Number field to 0.

Rule Wizard

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