Knowledge Base Article
Article Type: Troubleshooting
Product: Thin Client
Product Version: 1.0
Component: Output
Device Brands:
Created: 10-Sep-2014 8:25:56 AM
Last Updated:

HDMI output is not working or is cut off

Issue

The Thin Client is not displaying HDMI output on the monitor.

- or –

HDMI television output is partially cut off.

Solutions

  • It is recommended to use the HDMI cable supplied with the Thin Client. DVI/VGA/HDMI converters may not work.
  • Ensure that the overscan feature is disabled when using an HDMI television. See the television documentation for details.

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