Knowledge Base Article
Article Type: Troubleshooting
Product: Symphony
Product Version: 6.12
Component:
Device Brands:
Created: 3-Apr-2014 11:31:11 AM
Last Updated:

Senstar Symphony Setup Wizard may not continue if private IP address is used

Issue

The Symphony Setup Wizard displays errors or does not start properly when the PC or server is using a private IP address.

Solution

Ensure that the system is not using a private IP address. Use DHCP to obtain an IP address or manually assign a static IP address. Once the system is no longer using a private IP address, the Setup Wizard should run correctly.

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