Knowledge Base Article
Article Type: How To
Product: Symphony
Product Version: 7.1
Component: Symphony Server
Device Brands:
Created: 20-Sep-2011 10:01:15 AM
Last Updated:

Configure Symphony services to log on under a specific user account

Task 1: Create an encoded password

Use the PasswordEncoder.exe tool in the \Tools folder to generate an encoded password.

Task 2: Add global settings

Configure all Symphony services to log on with a specific Windows account.

  1. In the server configuration interface, click Devices > Servers.
  2. Select a server and click Edit.
  3. In the Manage Services section, perform the following tasks:
    1. Select This account.
    2. Type the username for the user account. If you do not include a domain, the username must include .\ as a prefix.
    3. Type the password. for the user account.
  4. Click Save.

Task 3: Grant the local account permission to Log On as service.

  1. On the computer that hosts the Symphony services, run services.msc.
  2. Right-click the service that you want to configure and click Properties.
  3. On the General tab, select the startup type.
  4. On the Log On tab, select This account To specify the user account that the service can use to log on, click the Log On tab.
  5. To specify another account, select This account, click Browse and select the user account, and type and confirm the password.
  6. Click OK.

Task 4: Grant local user access permission to IIS folders (observed on Windows 7).

To grant user access to IIS folder (Microsoft's web server), run

cd c:\Windows\Microsoft.NET\Framework\v4.0.30319
aspnet_regiis.exe -ga <user>

Task 5: Restart all services and start the Symphony Client.


  • If ServiceUsername does not start with ".\" then this setting will not work in the case where the user is not specifying a domain. Domain users do not require the ".\" (e.g. ".\jsmith" versus \Senstar\jsmith)
  • Other services (non-trackers) are automatically updated by the SettingsActions, so no manual intervention is required
  • The first time you use services.msc to change any service to log in as user X, user X must be given permission to log in as a service. Windows can make that change for you automatically. The change will be visible in the Windows Local Security Policy:

    log on as service
  1. In Windows, open Control Panel, Administrative Tools, Local Security Policy.
  2. Expand Local Policies. Click on User Rights Assignments. Log on as a service appears in the Policy list.


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